The roadmap for the digital economy of Moldova has been updated. The roadmap promotes government-to-business (G2B) online interaction, digitalisation of the economy, and eCommerce infrastructure. Developed in 2020, the roadmap is updated annually, based on business associations’ recommendations and research conducted with development partners’ support.

The Digital Economy Roadmap represents the agenda of the Advisory Council for Digitalisation of the Economy under the Prime Minister of Moldova. The update was discussed during an Advisory Council meeting. Here Andrei Cușca, the head of the Information Society and Digital Economy Directorate within the Ministry of Economy, mentioned that, after the approval of the national digitalisation strategy for the years 2023-2030, a dedicated programme for digitalisation of the national economy will be developed. At the same time, a legislative package to stimulate electronic commerce is to be approved in the second reading. This contains several amendments to provisions regarding consumer protection in electronic commerce, clarification of the online sales regime of certain products,and elimination of data protection constraints for transnational commercial networks, etc.

The roadmap for the digitalisation of the economy and trade, updated for the year 2023, sets the following objectives:

• Develop remote interaction with authorities and promote digital services for companies;
• Develop e-commerce infrastructure;
• Facilitate fiscal and customs procedures for the development of the digital economy, e-commerce, and e-exports. 

The specific actions, envisioned in the roadmap, are aimed at:

• creating a universal technological platform for the remote identification of customers; 
• revising the procedure for granting ‘IDNP’ personal codes to foreign investors; 
• providing digital notary services for entrepreneurs, diaspora, and foreign investors; 
• clarifying legal aspects of remote working; 
• supporting the development of eCommerce logistics infrastructure; 
• stimulating the electronic payment services market; 
• promoting a digital education and financial inclusion programme; 
• promoting electronic invoices and electronic tax receipts, etc. 

Also, during the current year, the implementation of an online business administration tool – Contactless business is expected to facilitate remote G2B interactions.